8.5 résumé-listed years at 40 hours per week, with Logic Springs adjusted to approximately 50 hours every third on-call week.
MIDDLEWARE · DEVOPS · SECDEVOPS · SECURE OPERATIONS
Michael A.
Cohee
“Technology is not the work I leave at the end of the day. It is the language I think in, the discipline I live by, and the mission I refuse to fail.”
I engineer the connective tissue of critical systems—from cloud and middleware to national rail operations, security, and the field—where reliability is a duty, not a preference.
8+Years in production IT
31National rail terminals
P1Incident ownership
THE THROUGH LINE
Middleware depth.
DevOps ownership.
Security ahead.
My specialization is middleware and DevOps: the connective layer where applications, queues, infrastructure, and operations meet. I am building on that foundation toward SecDevOps and Security Operations—bringing production context to defensive engineering.
THE CAREER CLOCK
Some kids chose football.
Some chose soccer.
I chose technology.
“Practice isn’t the thing you do once you’re good. It’s the thing you do that makes you good.”Malcolm Gladwell · Outliers
ESTIMATED LIFETIME TECHNOLOGY EXPOSURE23,838+
hours across formal production work, transcript-backed technical education, and conservative formative practice.
2.38× the popular 10,000-hour benchmark
Transcript-backed Computer Technician Networking Specialist training, added separately from employment. The transcript reports 868 attended hours when rounded.
A deliberately conservative control: five hours per week from age eight through summer 2017—studying systems, netstat, nbtstat, remote-management tools, exploits, and CVEs.
Method: 40 × 52 × listed role years; Logic Springs adds roughly 350 hours for its every-third-week 50-hour on-call rotation. Contract roles use six months each. Hunter contributes 867.5 documented training hours. Slomin’s is excluded because dates are not yet documented. The childhood figure is an estimate, not employment history. Total: 18,030 + 867.5 + 4,940 = 23,837.5 hours, displayed as 23,838+. The “10,000-hour rule” is a cultural heuristic popularized in Outliers, not a universal scientific threshold.
SELECTED EXPERIENCE
Built in production.
◆ MANAGEMENT1+ documented yearsTwo leadership roles · Slomin’s team leadership plus CSX product/change leadership
▣ SECURITY / SOC-RELATED5.5+ yearsEndpoint, network, SecOps, threat hunting, regulated systems, and security-conscious operations
01
2025 — PRESENT
CCP NY · MSP
Help Desk II · Systems & Client Support
Providing Tier II troubleshooting and escalation support across systems, identity, endpoint policy, security tooling, commercial print and copier infrastructure, and network-connected workflows—with uptime and the customer experience treated as the same problem.
02
2024 — 2025
CSX TRANSPORTATION
◆ Engineer II · Product Management · CAB & Change Leadership
Combined technical product ownership with P1 reliability operations for middleware serving 31 national intermodal terminals. Coordinated change and service continuity across an engineering ecosystem of roughly 200 internal engineers and major partners including TCS/Tata, Nagarro, and Verizon. Led CAB preparation, outage planning, risk review, vendor escalation, stakeholder communication, and production change governance across XGATE, SSK, ShipCSX, queues, field systems, and railroad middleware. During a major restructuring, remained within a small core IMOD and railroad-middleware continuity group and advocated for retaining critical vendor knowledge through the transition.
03
2024
NDI / RS · DACOLL GROUP
IT Specialist · Public-Safety Infrastructure
Supported CJIS-aligned law-enforcement technology, ALPR and traffic-control deployments, remote troubleshooting, and statewide field delivery.
04
2022 — 2024
LOGIC SPRINGS TECHNOLOGIES
◇ Engineer I · DevOps · EDI & B2B · Management Development
Operated resilient railroad infrastructure supporting Electronic Data Interchange (EDI)—the structured exchange of business documents between systems—and Business-to-Business (B2B) integrations connecting railroad partners, vendors, and operational workflows. Managed cloud, backup, endpoint, firewall, and monitoring systems with on-call responsibility for mission-critical environments. Completed IT/DevOps management development spanning proposal writing, Change Control Board presentations, project planning, security planning, executive project pitches, product development, and deployment. Delivered three internal platform initiatives: a WSUS server solution, Terraform infrastructure automation, and Remote Desktop Manager (RDM) operations tooling.
05
6-MONTH CONTRACT
ADVENTHEALTH · EPYC HEALTH MANAGEMENT SYSTEMS
Depot & Help Desk Technician · Rollout Support
Supported healthcare technology operations across Maitland and Winter Park, Florida, including depot workflow, help desk support, device rollout, networking, base training, diagnostics, and repairs.
06
6-MONTH CONTRACT
BCA IT · ORLANDO & MIAMI
MSP Administrator · Security Operations
Supported managed-services clients across Orlando and Miami with endpoint administration, SentinelOne deployment, network and infrastructure troubleshooting, financial-services security practices, bilingual technical support, and customer-facing service delivery.
07
2019 — 2022
MATRIX TECHNOLOGY SOLUTIONS
MSP Administrator · Infrastructure & Security
Built the enterprise foundation: infrastructure, migrations, hybrid cloud, network security, sensor deployments, and large-scale endpoint operations.
08
EARLIER CAREER
SLOMIN’S SHIELD
◆ Sales Team Leader · Trainer
Advanced from Sales Representative to training and facilitation, then led a sales organization of five managers—building an early foundation in coaching, performance, communication, and accountable team leadership.
CAREER PROGRESSION MAP
Support foundation.
Engineering ascent.
A functional view of the responsibilities and role levels carried across each environment. Individual labels reflect the work performed and progression described in the résumé record; employer HR titles may vary.
01
Matrix Technology Solutions
Help Desk I → Help Desk II → Systems Administrator I
02
BCA IT
Systems Administrator I → Junior Engineer
03
AdventHealth / EPYC
Help Desk I · Depot & Rollout
04
Logic Springs
Engineer I · DevOps / EDI / B2B
05
NDI / RS · DACOLL
Systems Administrator I → Field Engineer
06
CSX Transportation
Engineer II → Product Manager I
07
CCP NY
Help Desk II · Systems & Client Support
UNFINISHED LEVELS · NEXT MILESTONES
The path ahead is explicit.
Target roles and credentials—not completed titles.
01Engineer III02SOC Engineer I03SOC Engineer II04SOC Engineer III05CISSP Certification
THE IMPACT BEYOND THE TICKET
Small action.
Long consequence.
Logic Springs taught me to trace not only what a technical action changes, but who it reaches afterward. A server, form, camera, queue, printer, or laptop may look ordinary at the keyboard; downstream, it can shape somebody’s workday, safety, livelihood, education, or care.
DIRECT TECHNICAL WORK→OPERATIONAL CONTINUITY→HUMAN EFFECT
01
REGIONAL
CCP · Long Island
Tier II support for commercial copier and printer infrastructure across roughly 30 MSP relationships and 3,000 devices.
Helps legal, construction, healthcare, and local businesses keep document-dependent operations moving across Long Island.
02
NATIONAL
CSX · 31 terminals
Supported waybill workflows, intermodal middleware, terminal change delivery, DVIR forms, and safety-conscious rollouts.
Contributed to faster, more dependable freight handoffs and better operational visibility. When terminal and waybill flow improves, a trucker may avoid an hour-long line, finish an additional pickup, complete a route earlier, or simply get home to family sooner after a long- or short-haul day.
03
MULTI-STATE
NDI / RS · Public safety
Installed and supported ALPR, traffic-control, and law-enforcement technology in Florida and across deployments touching Georgia, California, and New York.
Helped keep public-safety tools available to officers; no claim is made for any specific arrest or enforcement outcome.
04
SUPPLY CHAIN
Logic Springs · Railroad systems
Strengthened Linux, infrastructure, EDI/B2B, Terraform, patching, and operational consistency for railroad environments.
Supported the dependable technology layer beneath freight movement, energy distribution, imports, and broader supply-chain continuity.
05
CLINICAL SUPPORT
AdventHealth / EPYC
Prepared, repaired, networked, rolled out, and explained laptops and workplace technology for hospital staff.
Reduced technology friction for people delivering patient care—because to a clinician, a working laptop is access to the work.
06
CUSTOMER ECONOMY
BCA IT
Supported MSP systems, endpoints, networking, security, and business operations for clients including tire-service environments.
Kept the systems behind everyday commerce working for businesses and the drivers, contractors, and families who depend on them.
07
EDUCATION
Matrix Technology Solutions
Supported classroom infrastructure, endpoints, networks, sensors, and the systems connecting teachers with students.
Helped preserve teaching time and student access by making the technology disappear into a dependable learning environment.
This is a qualitative systems-impact map, not a claim of sole causation. Enterprise outcomes belong to the teams, operators, officers, clinicians, educators, vendors, and users who carried the work forward.
◆ MANAGEMENT STYLE · SCRUM-MASTER WORK PRESENCE
Step into the gap.
Bring the team through.
A facilitative leadership style: proactive when ownership is unclear, protective of teammates under pressure, and focused on turning departmental friction into a shared operating rhythm.
Cross-functional translation
Steps between engineering, operations, security, vendors, product stakeholders, and support teams to clarify intent, translate constraints, and prevent communication gaps from becoming production failures.
Team-first escalation
Advocates for teammates and partner teams, surfaces blockers early, and keeps accountability focused on resolution rather than blame.
Cross-training culture
Turns individual knowledge into shared operating capacity through walkthroughs, documentation, peer coaching, handoff discipline, and practical cross-training.
Agile workflow presence
Supports backlog clarity, task ownership, delivery visibility, documentation, escalation, and continuous improvement through Confluence, Jira, monday.com, and ConnectWise.
LISTEN→TRANSLATE→ALIGN→UNBLOCK→DELIVER
“Reliability is not a dashboard.
It is a promise kept at 3:00 a.m.”
HOW I OPERATE
Range with a center.
Broad enough to trace the whole system. Disciplined enough to own the handoff.
Middleware & DevOps
RabbitMQ · MQTT · Kafka · Azure Service Bus · APIs · automation
Reliability
P1 response · DR/HA · outage coordination · change control
Cloud & Platform
Azure · Kubernetes · Terraform · Ansible · hybrid infrastructure
Security Operations
SIEM · EDR · IAM · incident response · vulnerability remediation
Network Security
Palo Alto · Fortinet · Cisco · VPN · Zero Trust
Observability
Elastic · Splunk · Datadog · Prometheus · Grafana
APPLICATION & PLATFORM EXPOSURE
From cable path
to application trace.
Hands-on exposure across the production stack: user experience, operating systems, networks, security controls, data paths, middleware, observability, automation, and enterprise change.
Production Operations
TroubleshootingOSI model diagnosticsProduction break-fixProduction deploymentProactive maintenanceChange controlSoft skills
Data & Observability
Power BIIBM DB2ODBCCrowdStrike LogScaleSplunkElastic SIEMDatadogReal User Monitoring (RUM)
Security & Networking
EDR platformsCisco systemsUbiquiti systemsPalo Alto NetworksFortinet Security FabricAccess controlsFile Integrity Monitoring (FIM)
Operating Systems
WindowsWindows ServerRed Hat Enterprise LinuxUbuntu LTS
Automation & Availability
AnsibleSaltStackHAProxyLoad balancingRMM solutions
Enterprise Platforms
ServiceNowPalantir FoundryFIM portal replacementCommercial application support
Messaging & Integration
MQTT systemsEDI/B2B workflowsODBC connectivityProduction integrations
Field & Workplace Technology
Cable managementCommercial printers and copiersBusiness-printer networkingDepot diagnostics and repairs
ROLE ALIGNMENT
Engineering judgment.
Product perspective.
Built for regulated, high-availability environments where operational resilience, risk awareness, controlled change, and clear ownership matter.
Platform / DevOps Engineer
Cloud infrastructure, automation, middleware, reliability and production ownership.
Technical Product Manager
Technical roadmaps, stakeholder alignment, operational outcomes and platform delivery.
Security Engineer / SecDevOps
Secure delivery, vulnerability remediation, identity, observability and incident response.
Application Support Engineer
Business-critical platforms, escalation leadership, change control and service restoration.
GENERATIVE AI · LLMOPS
From model access
to reliable operation.
Hands-on GenAI development grounded in production infrastructure: integrating APIs, building Node.js workflows, operating local models, managing dependencies, and shaping AI-enabled operator tools.
OpenAI API Development
Application integration, prompt workflows, structured outputs, tool use, and AI-assisted product features.
Codex & Local LLMOps
Local-first model workflows, operator memory, retrieval context, evaluation, governance, and human-in-the-loop operations.
Codex + Node.js Development
Node-based application development, workflow orchestration, automation, connectors, and agent-enabled tooling.
AI Package Management
Dependency selection, package integration, environment consistency, upgrades, and reproducible AI development workflows.
AI Operations
Model/tool selection, reliability, observability, safe deployment practices, workflow design, and continuous improvement.
AI ECOSYSTEM USED
OpenAI · GPT · CodexGrok · xAIPerplexityClaudeDeepSeekDeepStateGeminiMeta AIHugging FaceNVIDIA DevOps SDK boards
▣ SECURITY & SECOPS · 5.5+ YEARS
Controls become
operational habits.
Security experience across endpoint protection, regulated data, threat hunting, vulnerability remediation, incident triage, and control-aware enterprise operations.
2 years▣
Matrix Technology Solutions
NIST-aligned
Sensor deployment and security-aware infrastructure operations.
6 months▣
BCA IT
Financial-services security
SentinelOne platform administration and endpoint deployment; CrowdStrike University training.
2 years▣
Logic Springs Technologies
ISO 27001 controls · FARS environment
CrowdStrike EDR deployment, policy, vulnerability remediation, triage, and weekly threat-hunting exercises across Event Viewer, SIEM/syslog, and firewalls.
1 year▣
CSX Transportation
SOC 2 environment
Security-conscious product and infrastructure operations, controlled change, access-aware support, incident response, and risk-sensitive vendor coordination.
CISSP EXPERIENCE BENCHMARK5.5+ documented years / 5 years required
100%+ISC2 requires five cumulative years of experience in at least two of the eight CISSP domains—not seven years. A qualifying degree or approved credential, including Security+, may waive one year. Certification also requires passing the exam and completing the ISC2 endorsement process. Experience remains subject to ISC2 review. Official ISC2 requirements ↗
O*NET CAREER COMPARISONInformation Security Engineers · Job Zone Four
The O*NET framework describes this occupation as requiring considerable preparation, related experience, and several years of training. Michael’s record shows the same pattern across infrastructure, endpoint security, regulated operations, and production ownership. Review the O*NET occupation ↗
CISSP domains represented: security and risk management · asset security · architecture and engineering · network security · IAM · assessment and testing · operations · software-development security.
REGULATORY · CONFIDENTIALITY · SAFETY-CRITICAL SYSTEMS
Trusted around
controlled information.
Experience operating within confidentiality obligations, regulated data environments, and railroad systems where availability, integrity, change discipline, and safety consequences extend beyond ordinary enterprise IT.
BCA IT · 1 year
Handled client, infrastructure, and financial-services information under contractual confidentiality obligations.
Logic Springs · 2 years
Worked with protected client environments, proposals, integration details, and railroad operational technology under contractual confidentiality obligations.
FRA · Positive Train Control
Career experience adjacent to PTC: federally regulated, communication- and processor-based train-control technology with SCADA-like operational characteristics and life-safety implications.
Federal Railroad Administration ↗Engagement durations describe time in the role—not the legal duration of any continuing confidentiality obligation. No protected or proprietary information is disclosed here.
EDUCATION · CREDENTIALS · RECOGNITION
Technical depth.
Human systems.
Education
Undergraduate study · Industrial/Organizational Psychology · Abnormal Psychology
General Psychology · minors in Literature & Philosophy
Hospitality & Management
Information Technology & Technician program · 4.2 GPA
West Islip, New York
Certifications & qualifications
CompTIA A+CompTIA Network+CompTIA Security+CJIS · DOJ criminal-data handlingMAPS · law-enforcement data & repairs
Continuing education
AI and LLMOps · Google Labs
Probability, likelihood, and risk modeling · Coursera
Awards
National Technical Honor Society · 4.2 GPA, Hunter Business School
BSA Life Scout
PERSONAL ENGINEERING LAB
Curiosity, shipped.
Outside the enterprise, I build local-first tools, security experiments, and operator interfaces. These are hobby projects: places to test ideas, learn in public, and keep the hands-on edge sharp.
01
Local-first operator memory cockpit
ROS
A Tauri and React desktop workspace combining notes, research, terminal context, AI conversations, and durable operator memory.
View repository ↗02Windows infrastructure security
WSMan Guardian
A focused engineering exploration of WSMan/TLS visibility and defensive administration workflows.
View repository ↗03Security research companion
Deep Nim Sec
An experimental local-first security project exploring practical analyst workflows and AI-assisted research.
View repository ↗BEYOND THE TERMINAL
Energy in.
Perspective out.
BicyclingGym & fitnessDay trading · super-scalping · forexReading · book hunting · collectingWriting
NEW YORK · FLORIDA · WILLING TO RELOCATE
Need someone who can
secure the hard middle?
Let’s talk about middleware, DevOps, technical product management, SecDevOps, Security Operations, or infrastructure roles where operational depth and defensive thinking belong together.